Shipping

PARCEL CARE

Retro Respection is an online specialist seller. What does this mean for you?  Sellers who know how to pack! 

We post all our items, across Australia and overseas – we are packing ninjas with mad skills in prepping delicate stuff for the rigours of the postal system.

  • We use sturdy mailing boxes and aren’t stingy on the bubble wrap.  We’ll use recycled materials when we have them - we like trees. 

  • All parcels are sent via Australia Post and have a tracking number so you can follow their progress to you.

  • We offer flat-rate standard and express delivery in Australia and calculated international delivery.

Our confidence in our packaging is such that we offer a full refund of purchase price plus postage cost for breakages in transit.  Please contact us ASAP (admin@retrorespection.com.au) if you receive a damaged item.  We’ll ask you to send a picture (which helps us identify how to improve our packing) before processing the refund.

SHIPPING COSTS

Within Australia

Flat rate shipping, this applies to as many items as you wish to purchase in one transaction.

$10 Regular post.

$20 Express post.

Orders over $200 automatically receive free postage.

International Postage

We post worldwide using Australia Post's Pack & Track as it is the cheapest method with tracking.  Postage rates depend on where you live in the world and will be calculated at checkout.

DELIVERY TIMEFRAMES

Once your purchase is paid for, we will have it packaged and posted within 2 business days.

The delivery time frame Australia Post works to is up to 10 business days for domestic (regular post) and international delivery (pack & track).

Delivery times for Express Post will depend on where you live, as some areas are outside of Australia Post's "guaranteed next day delivery zones". Please note that we are in one of those areas, this means Express Post will take at least 2 business days.

Delivery time frames can be longer at Christmas time, and international buyers needs to be aware that Customs processes will sometimes cause delays.

Please refer to the Australia Post website for further details http://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/